Recorded Webinar: Treating Vulnerable Customers Fairly

This webinar shares top training tips from the experts, as well as how the latest tech can help ensure that your agents are treating vulnerable customers fairly, every time.

Slides

Helen Pettifer, Vulnerable Customer Trainer & Consultant

Click here to view the slides

Richard Bassett, VP Digital & Analytics, NICE International

Click here to view the slides

Watch the replay

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