White Paper: Predictive Dialing Strategy in the US

Over the past 20 years, US regulators have brought in a number of regulations to control and limit nuisance calls made by predictive and automatic dialers. During this time, market circumstances have changed dramatically. This paper considers how existing legislation might evolve, to better serve both customers and the outbound industry, in today’s markets. This analysis also constitutes a predictive dialing best practice strategy for Sytel’s customers in the US.

This analysis also constitutes a predictive dialing best practice strategy for Sytel’s customers in the US.

This white paper considers how existing legislation on nuisance calls might evolve to serve todays markets, and details a predictive dialing best practice strategy for Sytels US customers.