eBook: Using AI to Create Out-of-This-World Customer Connections
Contact center leaders looking to improve the customer experience need to consider how to bring AI into their operations without damaging the customer experience.
According to Microsofts Global State of Customer Service, 86% of customers expect to be able to help themselves with a self-service option. And two-thirds will try self-service before contacting a live agent.
Download UJETs latest e-Book to learn how to serve efficient, exceptional experiences.
According to Microsofts Global State of Customer Service, 86% of customers expect to be able to help themselves with a self-service option. And two-thirds will try self-service before contacting a live agent.
Download UJETs latest e-Book to learn how to serve efficient, exceptional experiences.
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