Whitepaper: GDPR Guide for Contact Centers


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GDPR did not just influence the way organizations handle data, but also the structure of their operations. Contact centers need to constantly educate and monitor their employee’s practices to make sure they are in line with GDPR regulations and in certain cases, appoint a DPO to oversee the company’s data protection strategy.


In this whitepaper, you will learn about GDPR basics, GDPR and the Contact Centre Industry, Cold Calling and The GDPR Checklist

White Paper written by: VCC Live
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