Today’s world of work is changing; Is the development of your Team Managers keeping pace? New CCA Inspire programme intake kicks off on 20 September
As one of the most challenging roles in any customer facing operation, the Team Manager role needs resourced by the best talent, with the skills and capabilities to manage effectively, build confidence, adapt to changing demands, whilst at the same time keeping a close eye on quality and performance.
The Team Manager provides the critical link between customers and business leaders, tasked with delivering a CX strategy.
In today’s new world of work:
- Do your Team Managers have the skills to lead and motivate a high performing team?
- Do you invest in their development?
- Do they understand the significance of their role?
- How well do their teams respond to their leadership?
CCA Inspire is a unique proven and engaging programme focussed on developing those skills and competencies essential for effective and resilient Team Managers in a disrupted world.
If you would like to chat about the benefits of this programme or to request more details click here
To reserve your space for the next intake kicking off on 20th September – register here!