Five organisations help launch new Business Accreditation Framework

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BT, NHS Direct, RBS, RSA and Tesco Bank launched the new business accreditation framework, developed by the Professional Planning Forum and its members, a process that is designed to give external, independent evidence about the success of an organisation’s planning function.
The pioneer organisations attended a launch workshop to equip them with the tools and information needed to embark on the benchmarking process. A detailed and robust self-assessment process is used to review how the function works and the impact it is achieving, using a detailed framework that identifies the level of maturity evidenced in each of the key planning capabilities.  External peer assessment validates this and provides benchmark information, and a full report and roadmap for further development is produced.

Steve Woosey

Steve Woosey

“The real strength of the business accreditation process is that it not only provides a fantastic external benchmarking of an organisation’s planning function against industry-developed standards, but at the same time gives participants an invaluable learning experience from carrying out the self- and peer-assessments,” explains Steve Woosey, Chief Executive of the Planning Forum. “And that is before you even take into account the industry-wide recognition of your company’s commitment to planning best practice,” he continued.

Tracy Johnson, Operations Planning Lead Personal Sales & Service, RSA, agreed, ‘This is a great opportunity for companies to ‘stop and take stock’ of where they are as a business.  Achieving accreditation will really be recognised in the industry as well as in your own business as being real ‘expertise’ business partners…it is refreshing how passionate people are about making a difference in the business.’

Steve Grainger, Head of Partner Relations, General Insurance, TESCO Bank, confirms: “Our genuine ambition is to be the best end-to-end Operational Planning & MI function in our industry, so working with the Planning Forum and benchmarking ourselves across other organisations will help us define what good really looks like.  The accreditation process itself presents a structured approach to evaluating where we are now and identifying areas for improvements, which will then help shape our continuous improvement programme for the next 12 months…’

Author: Jo Robinson

Published On: 8th Aug 2012 - Last modified: 22nd Mar 2017
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