Hold Monthly or Quarterly Staff Surveys

It’s generally acknowledged that happy staff = happy customers. How do you know if your staff are still engaged if you rely on an annual staff satisfaction survey?

It’s much better to do a regular (monthly or quarterly) survey of your staff to check if they are still engaged.
You should also try varying the questions that you ask.

Here are a few good ones:

• Do you have a best friend at work?
• Do your technology tools help or hinder your performance?
• Do you have the correct information to do your job properly?