Support Agents in Their Hobbies Outside of Work 1,562 Filed under - Archived Content, Employee Engagement Here is a fun idea to help promote better relationships between your agents. Where possible, try to support and encourage agents in their personal hobbies outside of work. For example, if one of your agents is in a band, organise a company social event to go and support them. This will help to improve team bonding as well as reassure agents that you care about more than just their KPIs. Author: Megan Jones Published On: 9th Aug 2016 - Last modified: 10th Dec 2020 Read more about - Archived Content, Employee Engagement Related Reports White Paper: Five Secrets of Top Performing Contact Centres eBook: Measure What Matters - Employee Satisfaction White Paper: How Contact Centres Can Become Employers of Choice eBook: Hit Business Goals, Engage Agents, and Delight Customers Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter