Here is a fun idea to help promote better relationships between your agents.
Where possible, try to support and encourage agents in their personal hobbies outside of work. For example, if one of your agents is in a band, organise a company social event to go and support them.
This will help to improve team bonding as well as reassure agents that you care about more than just their KPIs.
Author: Megan Jones
Published On: 9th Aug 2016 - Last modified: 10th Dec 2020
Read more about - Archived Content, Employee Engagement
