With regulations being tightened, and fines being increased, it is getting tougher and tougher to stay on the right side of the law.
In this Technology Round Table, we ask our Technology Panel for their views on how to best achieve compliance.
Changes to the Ofcom regulations
Changes to Data protection
Data security and hacking
PCI compliance challenges
Taking Credit Card payments by phone
Protecting sensitive customer information
Call recording and PCI compliance
Top tips from the audience
Information Commissioner's Office
DJN Solutions Ltd
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Ultracomms