Recorded Webinar: Are You Staying on the Right Side of the Law? Related Articles FAQs - Are You Staying on the Right Side of the Law? Definition: Contact Centre Jargon and Terminologies The Ultimate Guide to PCI Compliance AI Ethics: Three Pillars to Staying Accountable 1,036 Filed under - Recorded Call Centre and Customer Experience Webinars, Ultra With regulations being tightened, and fines being increased, it is getting tougher and tougher to stay on the right side of the law. In this Technology Round Table, we ask our Technology Panel for their views on how to best achieve compliance. Topics Discussed Changes to the Ofcom regulations Changes to Data protection Data security and hacking PCI compliance challenges Taking Credit Card payments by phone Outbound dialling Protecting sensitive customer information Call recording and PCI compliance Top tips from the audience Panellists Natasha Longson Information Commissioner’s Office David Nicholls DJN Solutions Ltd Darren Sullivan Ultra Communications Jonty Pearce Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by Ultracomms Author: Rachael Trickey Published On: 24th Feb 2016 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Ultra Recommended Articles FAQs - Are You Staying on the Right Side of the Law? Contact Centre Jargon and Terminologies The Ultimate Guide to PCI Compliance AI Ethics: Three Pillars to Staying Accountable Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter