White Paper: Bringing Emotional Intelligence to Customer Service in an “Age of Interruption” 204 Filed under - Archived Content, Enghouse Most people are looking for effortless customer service. This whitepaper explores how organisations can start to develop the emotional intelligence they need to deliver a positive customer experience and use it to survive and thrive in today’s challenging business environment. White Paper written by: Enghouse Interactive Author: Rachael Trickey Published On: 26th May 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Enghouse Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter