White Paper: Measuring Voice of the Customer 119 Filed under - Archived Content, CallMiner In this white paper, we’ll discuss the importance of Voice of the Customer (VoC), and how to measure it with data-driven strategies and tools to uncover value and transform CX for bottom-line impact and increased brand loyalty. White Paper written by: CallMiner Click here to download your copy of the White Paper Author: Robyn Coppell Published On: 20th Jan 2020 - Last modified: 14th Apr 2020 Read more about - Archived Content, CallMiner Related Reports White Paper: How to Operationalise AI Workflows in the Contact Centre White Paper: How to Drive Business Improvements with Customer Insights eBook: How Customers Can Lead Your Business Transformation in 2024 White Paper: Five Secrets of Top Performing Contact Centres Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter