Work At Home Internet Speed Requirements

© allvision - Adobe Stock - 237414996
Work At Home Internet Speed Requirements
Seeking feedback on what others require for Internet speed for home-based agents using Cisco Finesse or similar product. Thank you!
Question asked by Dana
8 Megabits Per Second
Generally speaking you will need a connection of 8 Megabits per second or higher for contact centre home working. With thanks to JontyAuthor: Jonty Pearce
Reviewed by: Robyn Coppell
Published On: 12th Apr 2022 - Last modified: 11th Aug 2025
Read more about - Call Centre Questions, Call Centre Answers