Budd
Company Name: Budd
Address: 8 Percy Street, London, W1T 1DJ
Tel No: 0845 259 3041
Contact Name: Peter Massey, Managing Director
Contact email: peter.massey@budd.uk.com
Weblink: www.budd.uk.com
Profile: At Budd, our passion is “How do we stop doing dumb things to our customers and people?”. As consultants, we implement and host systematic, lean processes pioneered in great companies like Amazon where, as in our book, “The Best Service Is No (Need for) Service”. Becoming “Fast+Simple” for your customers means you can reduce your costs by 20% p.a. while growing revenue and delivering fabulous customer experiences. Budd co-founded the LimeBridge global alliance of customer experience experts operating from 10 countries globally.
Categories:
- Customer Experience
- Contact Avoidance
- Hosted processes that drive action from voice of the customer/voice of the employee
