Budd

Budd

BuddAt Budd, our passion is “How do we stop doing dumb things to our customers and people?”. As consultants, we implement and host systematic, lean processes pioneered in great companies.

www.budd.uk.com

Contact Name: Peter Massey, Managing Director

Tel No: 0845 259 3041

Contact email: peter.massey@budd.uk.com

Profile: At Budd, our passion is “How do we stop doing dumb things to our customers and people?”. As consultants, we implement and host systematic, lean processes pioneered in great companies like Amazon where, as in our book, “The Best Service Is No (Need for) Service”. Becoming “Fast+Simple” for your customers means you can reduce your costs by 20% p.a. while growing revenue and delivering fabulous customer experiences. Budd co-founded the LimeBridge global alliance of customer experience experts operating from 10 countries globally.

Address: 8 Percy Street, London, W1T 1DJ

Weblink: www.budd.uk.com

Categories:

  • Customer Experience
  • Consultancy

- Read more about Call Centre Directory,Consultancy,Customer Experience

Latest news and articles featuring Budd:

Beginners guide to Speech Analytics

Speech Analytics

A Beginner’s Guide to Speech Analytics What is it? Despite comments and speculation to the contrary, research completed by Ventana Research shows that one-on-one phone calls continue to dominate the volume of interactions between customers and companies. What this means […]

Read full article

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