2020 Remote Working Summit Filed under - Archived Content COVID-19 changed the face of our contact centre organizations, with most companies moving all (or nearly all) of their staff home to work. And for most, the deployments went exceedingly well. So what is next? Larger populations (or all) at home? Slow return to office? What needs to be considered? Value Propositions for this Live Virtual Summit: 20+ speakers share their experiences, key learnings, challenges, surprises, next steps Understand what others are planning in terms of slow return to office, mix, timings Get clarity on where the pain points are, modifications to close those gaps Identify the successes, big wins, and how to gain the same benefits HR considerations and changes to guidelines, policies How to deploy fully virtual new hire learning Employee flexibility, exceptions, adjustments during these difficult times Team-building activities that work, driving engagement and flexibility 40-point 2020 Remote Working Benchmarking Survey – participate and take it away post event Author: Jo Robinson Published On: 18th May 2020 - Last modified: 19th Jun 2020 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter