8×8’s Innovation Recognized with Numerous 2023 Award Wins

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Filed under - Contact Centre News,

8×8 has announced it has won numerous prestigious industry awards, including recent recognition from CRN, TrustRadius, and Software Advice.

CRN 2023 Products of the Year

8×8’s Experience Communications platform was recognized as a winner in the 2023 CRN Product of the Year Awards in the Unified Communications and Collaboration – Enterprise category for revenue and profit.

The CRN Products of the Year Awards honor leading IT products and services that represent the most cutting-edge technologies in the channel today.

Winners in this year’s Products of the Year Awards represent innovative offerings that meet the ever-changing needs of the IT channel and their customers across 33 technology categories.

“The CRN Products of the Year Awards are among the most highly anticipated industry accolades in the IT channel, in large part because they are based on the real-world experience of solution providers that work with the technology day in and day out,” said Jennifer Follett, Vice President, U.S. Content and Executive Editor, CRN, at The Channel Company.

“This year’s winning vendors go to market with a strong focus on the channel and a demonstrated commitment to attaining product excellence that brings advantages to both partners and customers.”

TrustRadius 2023 Best Of Awards

8×8 won in the categories of Best Feature Set, Best Value for the Price, and Best Relationship in VoIP in TrustRadius’ 2023 Best Of Awards.

In determining the winners of these awards, the Best Value and Best Feature Set awards go to products with the highest percentage of respondents rating their feature set and value for the price highly.

The Best Relationship award is determined by analyzing reviewers’ key insights on “Would Buy Again,” “Implementation Expectations,” and “Sales and Marketing Promises.”

Software Advice Best IVR Software

8×8 was named a FrontRunner in the Software Advice Best IVR Software list of 2023, highlighting the top-rated IVR Systems products in North America.

Winners are determined by user reviews and must offer call routing, computer telephony integration, and IVR/voice recognition to be eligible.

“Our ongoing mission as a company is to provide organizations with the innovations and game-changing products they need to best serve their customers and employees, and to drive overall business growth,” said Hunter Middleton, Chief Product Officer at 8×8, Inc.

“This is why it’s such an honor to be recognized by such prestigious organizations – it’s a validation of all of our hard work, and serves to motivate us to continue building and providing the best option for our customers.”

This blog post has been re-published by kind permission of 8x8 – View the Original Article

For more information about 8x8 - visit the 8x8 Website

About 8x8

8x8 8x8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions, powered by one global cloud communications platform.

Find out more about 8x8

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: 8x8

Published On: 20th Dec 2023
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