Articles - 8×8

Next
RECENT
POPULAR
cubes all connected with lines.
8×8 Unveils Latest Enhancements to Customer Engagement Solutions
Video concept illustration with video player
How Video Helps Provide Exceptional Customer Experience
Person on mobile phone with like emojis
Want to Deliver the Best Mobile CX? Try These 10 Tips
Hands holding coloured arrows - concept of choice
Choosing the Right Solution for Your CX Strategy
Successful launch of a rocket into space at sunset.
8×8 Launches Operator Connect
5 paper aeroplanes moving through 5 paper clouds
5 CIO Considerations When Moving to Cloud Communications
Tired and stressed customer support operator with headache
Tackle the 3 A’s – Absence, Agent Burnout, and Attrition
Robot and human handshake
AI-Powered Chatbot vs Live Chat – Which Should You Choose?
Two people looking at two options a and b
29% Leverage the Same Vendor for Both CCaaS and UCaaS
Group of people making a smiley face - organisation cx concept
CX Becoming an Organization-Wide Responsibility
Trophy on abstract background
8×8 Continues to Be Recognised for Innovation
A conceptual image with hanging keys and one shining key.
Proactive Outreach Is Key to Customer Loyalty and Confidence
Customer Feedback concept
Stop Spamming! 10 Better Ways to Collect Customer Feedback
Develop new products, services, and strategies to stay ahead.
Staying Ahead of the Contact Centre Evolution
Hand holding magnifying glass over speech bubble
Top 10 Use Cases for Speech Analytics
Blurred contact centre employees at desks
Need to Reduce Call Transfers? Try These Approaches
A hand drawing a bridge line between wooden blocks
Introducing 8×8 Engage to Bridge CX Journey Gaps
Message bubbles around phone
New Features Eliminate Reactive Nature of Customer Service
Ai concept for chat
6 Ways to Implement AI for Better CX
Generation Z illustration with a Z and people
How Gen Z Is Changing the Way We Serve and Support Customers
Statistics and icons on neon screen
Customer Service Statistics That Show Changing Expectations
AI concept with robot hand touching glass screen with human hand
5 Ways Conversational AI Supports Contact Centre Automation
Person holding phone with chatbot and speech bubbles
Don’t Blame the Chatbots for Poor Customer Service
Bridge the gap illustration with pencil drawing line between two blocks
8×8 Bridges the Customer Engagement Gap

Latest Reports

report image for $projectTitle
eBook: 5 Ways Conversational AI Can Support Contact Centre Automation
report image for $projectTitle
Guide: Contact Center Buyer's Guide
report image for $projectTitle
Report: 2030 Customer Experience Vision
report image for $projectTitle
eBook: Embracing eXperience Communications as a Service (XCaaS)
 
Next