Articles - 8×8

Discover and explore our 8×8 content collection, including articles, blogs, news stories, case studies, resources and more.

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GPT update concept
8×8 Adds GPT Realtime 2 to AI Studio
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Experience Is the Only Advantage Left in Business Communications
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Data Responsibility Is Your Most Defensible Competitive Edge
Build on a platform concept with gears and cogs in puzzle
8×8 Enhances CX Platform With New Capabilities
An illustration of two businessmen sitting on intersecting speech bubbles giving high fives
5 Forces That Will Redefine How Businesses Communicate in 2026
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8×8 Wins Five Stevie Awards in 2026
partnerships concept with people matching puzzle pieces
The Future Rests on Partnerships. That’s a Good Thing.
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8×8 Launches Retail Nationwide for UK Stores
2 People putting puzzel pieces together
Synthflow and 8×8 Announce New Partnership
Man standing before two different staircases leading to separate open doors representing difference between two things
The Difference Between Tools and Outcomes
Chapperboard with the word AI on it
8×8 Launches AI Studio for CX Agent Creation
A pair of hands supporting people icons in sunlight
From B2B “Boring-to-Boring” to Human Connection
Person holding up a gold medal
8×8 Secures Gold at 2026 NY Product Design Awards for UX Excellence
Red clothes on the floor
Case Study: Chantelle Estimates 60% Savings With 8×8
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Labels Don’t Matter. Outcomes Do
Video Image: From First Contact to Zero Contact Resolution
From First Contact to Zero Contact Resolution
AI and voice concept with icons over a mobile phone
AI Is Why Voice Still Matters, and Always Will
5 People holding up a star each
8×8 Earns Multiple Channel and CX Awards
Retail omnichannel experience concept
The Retail Disconnect: Seamless Customer Journeys, Fragmented EX
An earth jigsaw puzzle
8×8 Expands Availability of 8×8 Engage
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8 Ways Cloud Unified Communications Save Money And Simplify IT
White cloud with the words Time to Switch written on it.
Five Reasons to Switch Your On-Premises PBX to the Cloud
2 People shaking hands
8×8 and KCOM Partner to Launch Integrated UK Offering
Person checking happy whilst on a call
Finally, Meetings and Calls That Work for You

Latest Reports

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eBook: 5 Forces That Will Redefine How Businesses Communicate in 2026
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eBook: Basic Call Queues Aren’t Enough For Retail
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eBook: Transforming Communications in Education
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eBook: What Your Call Queues Should Be Doing
 
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