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Archived Content
A selection of stories from the archives of call centre helper
Take an online survey – Customer Campaigns
Lord Mayor visits Birmingham contact centre
Social Customer Event planned for March
Health awareness for Brighton contact centre
North East Contact Centre creates 200 new jobs
Office workers spend too long sitting at their desks
Movers and Shakers – Jan 2012
Contact centres face new challenges with changes in pension legislation
Call centre PowerPoint clip art
Telephone voted as the most frustrating customer service channel
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What’s Really Holding CX Team Leaders Back?
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5 Hard Truths About Attrition
Stop Hand-Holding Your Agents – Just Like This!
