New Data Protection laws are increasing the pressure on call centres and their management to keep their customers’ personal data secure.
Nowhere is this more important than in the realms of card payment security.
Syntec is therefore conducting a survey amongst consumers and call centre professionals to explore current views and expectations.
So, if you work in the contact centre or payment security industries, then Syntec would like to hear from you, so they can learn more about how industry professionals currently view payment card security in contact centres.
The survey takes less than 5 minutes to complete and you could win an Amazon Echo if you take part before 10 June 2018.
To take part in the survey please click here.
Your answers will be completely confidential and will not be used for anything other than this research.
If you’d like to receive a copy of the final research report, please contact Syntec, as they would be happy to send one to you.
To find out more about Syntec, visit: www.syntec.co.uk