Condense Internal Memos to Make Them Easier to Understand 1,455 Filed under - Archived Content Here is a good idea for helping your team better absorb the information sent out in important updates. Instead of sending out lengthy emails containing every last detail regarding a new update, try condensing it into just a few key points. This is a far better way to ensure your colleagues absorb the information. If you still want them to have access to additional detail, you can include a “link to more information” for those who do want to read more into the subject. You may have a fight on your hands with some people who think every one of their 1000 words is necessary, but once they see the wider benefit, it should all be fine. Author: Megan Jones Published On: 10th May 2016 - Last modified: 10th Dec 2020 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter