Customer Contact Virtual


About the Event

An Interactive Virtual Event Experience Like No Other

YOUR CUSTOMER IS YOUR TRUE NORTH
Every person, every process, every tool must embed the customer in its DNA. Ignore this at your peril.

POWER TO YOUR PEOPLE
Your workforce is transforming and in turn presenting new challenges and new opportunities for brand ambassadorship. You must grasp a new model to attract and develop modern talent, and transition your existing workforce to one that embraces and is empowered by automation.

INSPIRE YOUR PEERS, COLLEAGUES AND YOUR INTELLECTUAL CURIOSITY
Our events are designed for you to open up about your most formidable challenges and forge lasting connections with your industry peers. Ultimately, you will leave the event feeling invigorated, inspired and ready to enact purposeful change.

TECHNOLOGY IS MOVING FAST
An era of unprecedented change is upon us, driven by the pace of digital technologies. Get a grip on a fast moving landscape of solutions and find innovative ways to provide data-driven customer support.

EFFICIENCY MUST BE WELL THOUGHT OUT
Amidst all the disruption and innovation comes the unabated demand for operational efficiency and effectiveness. Strategically deploy the “must have” processes and technology to stay ahead of both evolving customer expectations and the demands of your senior management.

Date and Time

Starting:
Tuesday 22nd September 2020

Ending:
Thursday 24th September 2020

Location

Virtual

Date and Time

Starting:
Tuesday 22nd September 2020

Ending:
Thursday 24th September 2020

Location

Virtual


Read more about - Call and Contact Centre Events