Dials Vs DMC’s
Does anyone have a general benchmark figure for agent Dials Vs Deciscion Maker contacts per hour for an outbound campaign?
I’ve checked my Merchents report and it’s not in there.
I think its about
15 dials and 7 DMC’s for B2C
and
10 dials to 7 DMC’s for B2B
But I may be wrong.
Any help appreciated.
DaveA
Question asked by Dave
B2B
Sorry that should be
10 dials to 5 DMC for B2B
With thanks to Dave
Dials to DMC’s
Hi Dave,
Hope all well. Have experienced greater number of dials in SME marketplace.
15 to 5 DMC. Might have been the sector. What’s your target customer? Can maybe give you a better steer.
Cheers
S
With thanks to Sharon
