Five9 Named a 2021 UK’s Best Workplace in Tech

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Five9 has been named a 2021 UK’s Best Workplace in Tech.

Great Place to Work UK administered their research-backed Trust Index employee survey and analysed the responses of UK-based tech employees to determine their Best Workplaces list. This win builds upon the Great Place to Work certification that Five9 received for the UK in April.

“Technology is what has enabled the world of work to evolve with pace during the pandemic – and what will continue to push even more leaders to embrace new ways of working, no matter what their organization’s size, location or industry,” said Benedict Gautrey, Managing Director of Great Place to Work UK.

“Those within the UK’s tech space who have actively prioritized building a positive employee experience and supported their people’s personal well-being are the ones we’re proud to celebrate today.”

Taking care of employees has remained Five9’s number-one priority over the last 18 months of unprecedented growth and change. Initiatives put in place to support employee well-being include global employee assistance programmes; home office equipment reimbursements; virtual yoga and meditation sessions; virtual events and a global day-of-rest.

Through Employee Resource Groups (ERGs) such as Women in Tech, Five9 Faith, BlatinX, Five9 Pride, and Five9 Allies, employees celebrate their heritage and serve their communities through virtual blood drives, charity walks, and learning sessions, as well as supporting national events such as no shave November.

This year, the Five9 EMEA team also tackled the famous 3 peaks of Yorkshire challenge, climbing 24 miles and 5,000 feet to raise funds for the mental health charity MIND.

Through social clubs such as Five9 Parents, Five9 Foodies and Five9 Rock stars, employees’ friends and families have enjoyed events including bring your kids to work day, talent shows, cooking competitions, and book clubs.

These events are 100% employee organized, and often globally hosted, spanning time zones so that the experiences are shared across continents.

“Five9 embraces authenticity and trust and leads with transparency, empowering our employees to have a voice that’s heard,” said Genefa Murphy, CMO, Five9.

“We are committed to learning, empowering, advocating, allying and supporting each other within our own walls and communities. We are proud to be recognized for our outstanding culture, in which we not only live our values, we bring them to life – each and every day.”

For more information about Five9 - visit the Five9 Website

About Five9

Five9 Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results.

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Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: Five9

Published On: 1st Oct 2021 - Last modified: 5th Oct 2021
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