Five9 Awarded Verint 2022 EMEA Cloud Partner of the Year 

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Five9 is honoured to be recognized for our achievements with Verint in EMEA, a clear illustration of our success and global expansion.

Five9 and Verint have fostered a solid record of accomplishment and continued success since announcing our partnership in 2016. Built on the foundation of trust, we have global alignment at all levels across both organizations and have created a solid go-to-market strategy and a long-standing technology alliance with international success in building and selling joint solutions.

To honour our achievements in helping customers succeed, Five9 has received the 2022 EMEA Cloud Partner of the Year Award. Andrea D’Anselmo, Enterprise Sales Director at Five9, graciously accepted the award during Verint’s Partner Summit in beautiful Mallorca, Spain.

The Verint Partner Summit is held annually, and this year’s two-day event included sessions on new strategies; product updates on Verint’s cloud offerings and solutions— including Workforce Engagement, Experience Management, and Digit-First Engagement — and an awards ceremony to celebrate Verint’s EMEA Partners.

We applaud our partners, like Five9, for their great work across a wide range of industries, customer environments, and technologies. In reflecting on the successes of the past year, the judging panel selected each winner based on their expertise, proven track record, and focus on customer success,” says Mike Pryke-Smith, Vice President, Partner and Alliances EMEA.

Five9 is honoured to be named a 2022 EMEA Partner of the Year. In 2019 and 2020, Five9 was honoured during Verint’s North America Partner of the Year Awards, and this new EMEA achievement is a clear illustration of our success and expansion globally.

This recognition validates our commitment to our customers’ contact centre success. Verint solutions, including Workforce Optimization, Quality Management, and Speech Analytics, reside in the Five9 cloud environment, creating a seamless integration that enables us to deliver exceptional customer experiences.

Learn more about the Five9 and Verint partnership by checking out our on-demand executive webinar, Reimagine the Future of Work. You can also listen to this podcast interview with John Bourne, SVP of Global Channels and Strategic Alliances at Verint, on how artificial intelligence helps provide the ultimate contact centre experience.

We look forward to our continued global success with Verint, and to delivering robust, innovative solutions that help our joint customers improve workforce productivity and engagement.

This blog post has been re-published by kind permission of Five9 – View the Original Article

For more information about Five9 - visit the Five9 Website

About Five9

Five9 Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results.

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Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: Five9

Published On: 20th May 2022 - Last modified: 24th May 2022
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