Five9 EMEA Summit


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About the Event

Agenda at a Glance – 6th May 2021

  • How did the Contact Centre Market evolve in the last 18 months. Martin Redhead, Analyst at MZA
  • Digital Transformation and Business Resilience​. Panel Discussion, Moderator: Thomas John​, Head of Channels EMEA, Five9
  • Reimagine your CX. Fireside Chat. Moderator: Darryl Addington, Director, Product Marketing, Five9
  • Making automation and AI practical in the Contact Centre. Jonathan Rosenberg, CTO and Head of AI, Five9
  • The Power of IVA. Callan Schebella, SVP and GM, Inference

Date and Time

Starting:
Thursday 6th May 2021

Location

Virtual

Organisers

Date and Time

Starting:
Thursday 6th May 2021

Location

Virtual