Maintel Launches Secure Homeworker

In response to the wholesale shift towards remote working, Maintel has launched Secure Homeworker – a new, innovative contact centre solution.

The solution includes a suite of services for business and public sector organizations that delivers “in-office” grade security, connectivity and availability to employees working from home in order to drive productivity, protect data and networks, and support the long-term drive towards hybrid and remote working.

Maintel’s Secure Homeworker combines Cisco’s SD-WAN technology, cloud security services and Maintel’s service wrap to bring the applications, tools and experience usually only available in the office to the individual employee’s home.

There are four elements within the suite, tailored to different employee and business needs.

1. Secure Homeworker – SoHo Connect

Offers a home office environment providing access to corporate technology and communications systems via multi-cloud SD-WAN technology combined with Maintel’s own cybersecurity solutions. It is offered via a flexible subscription service.

2. Secure Homeworker – Home Office

Builds on SoHo Connect with the addition of office-grade applications such as document management, secure payments and teleconference services. It is easy to deploy and is fully managed by Maintel to ease the load on IT teams looking to support remote workers.

3. Secure Homeworker – Cybersecurity Service

Specifically tailored for homeworkers, Cybersecurity service combines monitoring, control, and protection into a single solution designed, delivered, and managed in-house by Maintel’s team of cyber experts to ensure enterprise-grade cybersecurity in the home.

4. Secure Homeworker – Secure Cloud

Simplifies connections to and from the home to provide a superior experience to traditional VPN access. Using the latest SD-WAN technology from Cisco ‘Cloud onRamp’ this element is ideally suited to homeworkers needing fast, reliable access to cloud-based UC, SaaS, and WebEx services. 

Celebrating the new launch, Rufus Grig, Chief Strategy Officer at Maintel, added: “The world of work as we know it has changed. The workplace will be a hybrid working environment between the home and the office, demanding new infrastructure and solutions to provide a seamless and secure experience, from any place, at any time.

“Maintel’s Secure Homeworker solution enables businesses to industrialize their employee’s home connectivity providing high availability, rigorous security, significant productivity gains for their employees, regardless of their location.”