Noble goes Salesforce

Noble for Sales Cloud has been launched.

Noble Systems has launched Noble for Sales Cloud on the business apps marketplace, allowing businesses to connect with customers, partners and employees.

Built on the Salesforce1 Customer Platform, the new social, mobile and cloud customer platform is set to transform sales, service and marketing apps.

The platform allows inside sales teams to work more efficiently, with instant access to customer information and contact tools in a single user interface, eliminating extra steps and reducing handle time.

Sales teams can work within the CRM environment they are familiar with and have one-click access to a range of contact management tools to dial a number, schedule a callback, transfer a call and more.

They can handle customer contacts more effectively – without having to switch between programs, perform manual look-ups, or make customers wait while they try to find information – resulting in more satisfactory transactions and helping increase productivity.

Additional benefits include compliance and campaign management, call recording, dropping voice mail messages, sales performance reports.

“Noble for Sales Cloud embeds contact management and web applications directly into Salesforce,” says Colin Chave, General Manager of Noble Systems EMEA. “Companies can create a single view for sales teams to execute day-to-day activities by adding our telephony controls into their CRM workspace, allowing them to make use of Noble’s award-winning premise and cloud contact centre productivity tools. Combining our contact automation with their SFA enables sales teams to make more contacts and drive more revenue, so that companies can achieve a two-fold or greater increase in productivity.”