Recorded Webinar: Developing Effective Internal Communications in the Contact Centre Related Articles Best Practices for an Impactful Internal Communications Strategy An Outsourcer's Guide to Developing a PR Strategy Strategies for developing and retaining talent in the contact centre 5 Principles for Developing Employee Engagement 886 Filed under - Recorded Call Centre and Customer Experience Webinars, RingCentral How do you develop effective internal communications in the contact centre when everyone is busy talking to customers? In this webinar we look at the best ways to get the messages out, turbo charge your internal communications and develop a two way dialogue with your staff. Topics Discussed Information sharing Removing the reliance on email Building a two way dialogue What not to communicate Communicating with off-site and shift workers Huddle meetings Sharing information on wall boards – the right and the wrong ways Intranets, forums and social media Newsletters The best ways to share recognition Use of technology Top tips and Questions from the audience Panellists Katie Bunting OVO Energy Stephanie Liais RingCentral Rachael Trickey Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by RingCentral Author: Rachael Trickey Published On: 14th Mar 2018 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, RingCentral Recommended Articles Best Practices for an Impactful Internal Communications Strategy An Outsourcer's Guide to Developing a PR Strategy Strategies for developing and retaining talent in the contact centre 5 Principles for Developing Employee Engagement Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter