Report: The State of Voice in the Contact Center Industry Filed under - Archived Content, Speechmatics It is no secret that voice is a crucial part of the contact centre industry. In recent years, however, contact centres have developed omnichannel strategies with new ways for customers to engage with them. Download this report to learn how contact centre companies are utilizing voice technology to impact business objectives. White Paper written by: Speechmatics Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 9th Dec 2019 - Last modified: 20th Mar 2020 Read more about - Archived Content, Speechmatics Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter