In a recent survey ‘lack of budget’ was the biggest problem that was holding back contact centres from building a world class contact centre.
In this Webinar, our panel of experts share their secrets – learned the hard way – on how to build a business case for new technology.
Topics Discussed
Panellists

Richard Snow
Ventana Research

Simon Foot
Ember Services

Tim Pickard
NewVoiceMedia

Jonty Pearce
Call Centre Helper

This webinar was brought to you by Call Centre Helper and is sponsored by Vonage