White Paper: All-in-One Contact Centres for Today’s Customer Experience

Genesys White PaperGenesys have produced a white paper about “Four Success Factors for All-in-One Cross-channel Contact Centres.”

The white paper highlights that an all-in-one contact centre should include all of the tools needed to support efficient and effective customer service.

Published On: 20th Jun 2013 - Last modified: 17th Oct 2017
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