White Paper: How to Reach Stellar Customer Experience Filed under - Archived Content, ZOOMint This white paper provides actionable steps to move the needle on CX improvement, describes how analytics can help you home in, and explains how critical customer emotion is for retention and engagement. White paper written by: Frost & Sullivan Sponsored by: ZOOM Author: Rachael Trickey Published On: 30th Sep 2019 - Last modified: 2nd Jan 2020 Read more about - Archived Content, ZOOMint Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter