Most Contact Centres Support Multiple Languages Related Articles Resource Calculation for Multiple Skills (Languages) Multilingual Customer Support: Here’s What You Need to Know Trends that are Growing Omni-Lingual Support in Contact Centres How to Handle Multiple Chat Conversations Effectively 1,071 Filed under - Contact Centre Research, Language, Polls 19% of contact centres support more than 8 languages in their contact centre. Poll – How many languages do you support in your Contact Centre? – answers 1 Language – 34% 2-4 Languages – 38% 4-8 Languages – 9% 8+ Languages – 19% Source: Call Centre Helper Website Poll – Sample size – 281 Date: May 2015 Author: Megan Jones Published On: 28th May 2015 - Last modified: 25th Oct 2021 Read more about - Contact Centre Research, Language, Polls Recommended Articles Resource Calculation for Multiple Skills (Languages) Multilingual Customer Support: Here’s What You Need to Know Trends that are Growing Omni-Lingual Support in Contact Centres How to Handle Multiple Chat Conversations Effectively Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter