White Paper: How to Coach Across a Multi-Generational Workforce

Believe it or not, there are five generations that make up today’s workforce. Each of these generations has different ways in which they communicate and different preferences in the ways they like to be communicated to. Understanding how each operates in your workplace can be invaluable when it comes to delivering highly personalised, effective feedback and coaching.

Read this white paper to discover how smarter coaching can improve the employee experience and transform customer experience.