Call Centre Life

Call Centre Life – looking at work in UK call centres

A happy customer service team look at the camera, sat around a table

53,759

9 Fun Customer Service Training Exercises

54,918

Introduction to Call Centre Processes

website design

34,189

The Top 10 Call Centre Websites

A picture of a comic with the word "pow"

24,639

14 Funny Customer Service Stories That Will Make You Chuckle

handing present

372,556

Staff Incentive Schemes That Work

A photo of four people holding speech bubbles over their faces

60,224

25 Good Customer Feedback Examples

63,300

Top 50 Largest Contact Centres in the UK

31,419

Outbound calling on weekends and bank holidays

Typical Roles in a Call Centre Featured Image

398,237

Typical Roles in a Call Centre – With Job Descriptions

A photo of a smiling balloons

22,685

10 Fun Customer Service Activities That Will Make Your Staff Smile

353,631

Motivational Games for Call Centres

44,327

An Outbound Call Centre Explained

Photos of a range of CVs

4,582,523

The Top 25 Words to Describe Yourself on Your CV

A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

408,639

The Best Motivational Games for Employees and Remote Workers

interview panel

3,503,375

Top 50 Customer Service Interview Questions – with Answers

Customer Service Team Leader Interview Questions featured Image

137,767

Top 10 Customer Service Team Leader Interview Questions

What Should You Name Your Contact Centre

40,499

What Should You Name Your Call Centre?

59,634

Key Components of a Call Centre Operation

65,207

Top 25 Call Centre Motivational Quotes

A photo of a laughing couple

83,359

More Call Centre Jokes

110,855

What the Experts Recommend: Team-Building Games and Exercises

9,561

Dealing with Bullying at Work

75,518

How do I Lead my Team Successfully?

28,830

Team Leader: Example Job Description

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