Call Centre Life

Call Centre Life – looking at work in UK call centres

10 Great Ideas Delivered Straight From Superdry’s Contact Centre

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20 Ideas for Driving Success From The Fuel Store

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How to Drive DEI Changes Across the Contact Centre

Image from the Specsavers site visit

16 Things We Saw at the Specsavers Contact Centre in Nottingham

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Happy 20th Birthday, Call Centre Helper

Staff and megan at the aa contact centre

21 Things We Heard at the AA Contact Centre in Cheadle

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12 PAWesome Ideas From the ManyPets Contact Centre

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Ways to Make Working in a Contact Centre Fun

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Inclusive Language for Ramadan in the Contact Centre

A picture of staff taken at the BT contact centre site in Accrington

15 Must-Try Ideas From the BT Contact Centre

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The Top 50 Words to Describe Yourself on Your CV

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Don’t Let the Menopause Compromise Staff Retention in Your Contact Centre

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Employee Well-Being: How to Reduce Contact Centre Stress

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How to Set up an Olympics-Based Call Centre Game

A Guide to Improving Mental Health In the Contact Centre

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4 Team-Building Games for the Contact Centre

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Seven Simple Ideas to Bring Some Fun to Your Workplace

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11 Team Engagement Ideas to Inspire Your Remote Workers

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10 Christmas Customer Service Ideas for Festive Fun!

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Top 10 Things People Enjoy About Working in a Contact Centre

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32 Call Centre Memes

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15 Great Ideas to Make Remote Working Fun

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10 Fun Customer Service Activities That Will Make Your Staff Smile

A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

The Best Motivational Games for Employees and Remote Workers