Call Centre Life

Call Centre Life – looking at work in UK call centres

website design

36,695

The Top 10 Call Centre Websites

A picture of staff taken at the BT contact centre site in Accrington

1,141

15 Must-Try Ideas From the BT Contact Centre

A happy customer service team look at the camera, sat around a table

58,772

9 Fun Customer Service Training Exercises

23,516

The top 10 call centre websites and blogs

358,830

Motivational Games for Call Centres

61,977

Key Components of a Call Centre Operation

129,778

7 Games to Liven Up the Contact Centre

Image of a call centre

203,571

What is a Call Centre? – 10 Things to Know

A photo of office fun

9,177

16 Customer Service Training Ideas – With Activities, Games and Helpful Techniques

6,711

5 Simple Tips for Improving Tone of Voice in Customer Service

1,879

First Aid for Coaching Call Centre Advisors

66,275

Top 50 Largest Contact Centres in the UK

57,871

Introduction to Call Centre Processes

4,372

The Top 10 Contact Centre Expos

12,304

17 Things You Can Learn from the AO Contact Centre

A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

429,796

The Best Motivational Games for Employees and Remote Workers

119,455

Six of the Best Games for Your Contact Centre

Typical Roles in a Call Centre Featured Image

430,800

Typical Roles in a Call Centre – With Job Descriptions

Dollar-finance

9,594

7 Lessons From The Money Shop’s Contact Centre

A table set up of a breakout room at which contact centre

3,484

14 Imaginative Ideas From the Which? Contact Centre

13,453

Call Centre Helper Poetry Competition – The Results

interview panel

3,520,735

Top 50 Customer Service Interview Questions – with Answers

Customer Service Team Leader Interview Questions featured Image

143,872

Top 10 Customer Service Team Leader Interview Questions

A photo of a stress-free employee relaxing

9,716

Employee Well-Being: How to Reduce Contact Centre Stress

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