Call Centre Life

Call Centre Life – looking at work in UK call centres

website design

36,806

The Top 10 Call Centre Websites

A picture of staff taken at the BT contact centre site in Accrington

1,182

15 Must-Try Ideas From the BT Contact Centre

A happy customer service team look at the camera, sat around a table

58,839

9 Fun Customer Service Training Exercises

23,523

The top 10 call centre websites and blogs

358,904

Motivational Games for Call Centres

62,032

Key Components of a Call Centre Operation

129,816

7 Games to Liven Up the Contact Centre

Image of a call centre

203,890

What is a Call Centre? – 10 Things to Know

A photo of office fun

9,198

16 Customer Service Training Ideas – With Activities, Games and Helpful Techniques

6,729

5 Simple Tips for Improving Tone of Voice in Customer Service

1,887

First Aid for Coaching Call Centre Advisors

66,304

Top 50 Largest Contact Centres in the UK

57,909

Introduction to Call Centre Processes

4,384

The Top 10 Contact Centre Expos

12,323

17 Things You Can Learn from the AO Contact Centre

A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

430,089

The Best Motivational Games for Employees and Remote Workers

119,487

Six of the Best Games for Your Contact Centre

Typical Roles in a Call Centre Featured Image

431,507

Typical Roles in a Call Centre – With Job Descriptions

Dollar-finance

9,598

7 Lessons From The Money Shop’s Contact Centre

A table set up of a breakout room at which contact centre

3,496

14 Imaginative Ideas From the Which? Contact Centre

13,496

Call Centre Helper Poetry Competition – The Results

interview panel

3,520,918

Top 50 Customer Service Interview Questions – with Answers

Customer Service Team Leader Interview Questions featured Image

143,983

Top 10 Customer Service Team Leader Interview Questions

A photo of a stress-free employee relaxing

9,736

Employee Well-Being: How to Reduce Contact Centre Stress

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