Call Centre Life

Call Centre Life – looking at work in UK call centres

A picture of a comic with the word "pow"

10,955

14 Funny Customer Service Stories That Will Make You Chuckle

345,544

Motivational Games for Call Centres

124,142

7 Games to Liven Up the Contact Centre

A photo of a smiling balloons

7,839

10 Fun Customer Service Activities That Will Make Your Staff Smile

119,878

Top 10 Customer Service Team Leader Interview Questions

A happy customer service team look at the camera, sat around a table

45,659

9 Fun Customer Service Training Exercises

50,718

Introduction to Call Centre Processes

352,804

Typical Roles in a Call Centre – With Job Descriptions

A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

373,637

The Best Motivational Games for Employees and Remote Workers

116,231

Six of the Best Games for Your Contact Centre

52,935

Top 25 Call Centre Motivational Quotes

Customer Service Interview Questions

3,463,899

Top 50 Customer Service Interview Questions – with Answers

Image of a call centre

159,570

What Is a Call Centre? – 10 Things to Know

47,614

Introduction to Call Centres

21,837

Team Leader: Example Job Description

Image showing CVs being looked at

3,500,210

The Top 25 Words to Describe Yourself on Your CV

35,000

How Should We Address Callers?

30,924

The Top 10 Call Centre Websites

95,908

The History of the Call Centre – Updated

A picture of the team leadership concepts with ducks

4,774

Team Leadership: What Makes a Great Leader?

47,923

10 Fun Ways to make Office Olympics Games

369,353

Staff Incentive Schemes That Work

33,970

What Should You Name Your Call Centre?

23,153

Customer Services Director: Example Job Description

Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.