Articles - Headsets

Used Headsets Poll Featured Image

58% of People Would Accept Used Headsets

“Should companies require any company supplied headsets to be returned if/when the employee leaves?”

230

Should Companies Require the Return of Headsets?

2021 CCH Survey Results Headsets Chapter

131

Contact Centre Headsets: Survey Results

technology concept with digital key

1,325

What Are the Key Call Centre Technologies?

2020 Survey Report: Is Your Contact Centre Delivering Exceptional Customer Service?

55

Contact Centre Headsets: 2020 Survey Results

A photo of an agent being annoyed by a dog

36,491

How to Reduce Background Noise During a Call – With Remote-Working Ideas

A picture of someone experiencing the virtual technology world

7,119

Call Centre Software: What Should You Be Looking Out For?

14,835

The Top 10 Emerging Technologies in Contact Centres

23,656

What to Look for When Buying Headsets

6,013

Give Agents the Right Tools to Do Their Job

1,436

What is Bluetooth?

lady wearing yellow headphones

2,381

How Do I… Improve Sound Quality in the Contact Centre?

8,417

Best Noise-Cancelling Headsets for a Loud Call Centre

17,169

An Introduction to… Contact Centre Headsets

future robot agent

2,047

What’s Next With… Headsets?

21,609

20 Ways to Reduce Background Noise in the Contact Centre

2,119

What to look for when buying… Contact centre headsets

headset with red lead

5,846

Trade Secrets: How to get the best out of your headsets

3,157

The future of the contact centre headset

6,237

Technology Toolkit – Noise-Cancelling Headsets

13,124

Selecting the best headset for your contact centre

88,509

12 Quick Ways to Deal With Call Centre Noise

5,822

Where have all the headsets gone?

4,361

What’s new in the world of headsets