Articles - Headsets

2020 Survey Report: Is Your Contact Centre Delivering Exceptional Customer Service?

Contact Centre Headsets: 2020 Survey Results

A photo of an agent being annoyed by a dog

20,024

How to Reduce Background Noise During a Call – With Remote-Working Ideas

A picture of someone experiencing the virtual technology world

5,680

Call Centre Software: What Should You Be Looking Out For?

11,826

The Top 10 Emerging Technologies in Contact Centres

22,885

What to Look for When Buying Headsets

4,976

Give Agents the Right Tools to Do Their Job

1,122

What is Bluetooth?

1,956

How Do I… Improve Sound Quality in the Contact Centre?

7,437

Best Noise-Cancelling Headsets for a Loud Call Centre

15,066

An Introduction to… Contact Centre Headsets

1,938

What’s Next With… Headsets?

20,780

20 Ways to Reduce Background Noise in the Contact Centre

2,035

What to look for when buying… Contact centre headsets

headset-by-phone

5,554

Trade Secrets: How to get the best out of your headsets

2,961

The future of the contact centre headset

6,014

Technology Toolkit – Noise-Cancelling Headsets

12,774

Selecting the best headset for your contact centre

86,252

12 Quick Ways to Deal With Call Centre Noise

5,699

Where have all the headsets gone?

4,276

What’s new in the world of headsets

22,289

Tips for Dealing with Acoustic Shock

circuit-board

40,239

Call centre technology checklist: quality monitoring