Articles - Headsets

Used Headsets Poll Featured Image

58% of People Would Accept Used Headsets

“Should companies require any company supplied headsets to be returned if/when the employee leaves?”

91

Should Companies Require the Return of Headsets?

2021 CCH Survey Results Headsets Chapter

104

Contact Centre Headsets: Survey Results

technology concept with digital key

1,144

What Are the Key Call Centre Technologies?

2020 Survey Report: Is Your Contact Centre Delivering Exceptional Customer Service?

61

Contact Centre Headsets: 2020 Survey Results

A photo of an agent being annoyed by a dog

31,778

How to Reduce Background Noise During a Call – With Remote-Working Ideas

A picture of someone experiencing the virtual technology world

6,769

Call Centre Software: What Should You Be Looking Out For?

14,005

The Top 10 Emerging Technologies in Contact Centres

23,395

What to Look for When Buying Headsets

5,706

Give Agents the Right Tools to Do Their Job

1,318

What is Bluetooth?

lady wearing yellow headphones

2,283

How Do I… Improve Sound Quality in the Contact Centre?

8,068

Best Noise-Cancelling Headsets for a Loud Call Centre

16,580

An Introduction to… Contact Centre Headsets

future robot agent

2,023

What’s Next With… Headsets?

21,384

20 Ways to Reduce Background Noise in the Contact Centre

2,098

What to look for when buying… Contact centre headsets

headset with red lead

5,748

Trade Secrets: How to get the best out of your headsets

3,111

The future of the contact centre headset

6,193

Technology Toolkit – Noise-Cancelling Headsets

13,035

Selecting the best headset for your contact centre

87,867

12 Quick Ways to Deal With Call Centre Noise

5,753

Where have all the headsets gone?

4,347

What’s new in the world of headsets