It is now widely accepted that engaged agents are more productive and provide superior customer service.
But how do we effectively measure employee engagement and how can we track it over time.
Topics Discussed
Panellists

Dougie Cameron
addzest

Hiten Patel
RSVP

Clare Luckman
Siniat Ltd

Jonty Pearce
Call Centre Helper

This webinar was brought to you by Call Centre Helper and is sponsored by Call Centre Helper