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Articles about Attrition

15 Essential Strategies to Reduce Staff Turnover

918

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A photo of a man closing a blue door

10 Ways to Reduce New Employee Attrition

1,107

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How to Calculate Customer Churn Rate – the Formula

6,400

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Silhouettes of call centre workers at computers

What Is a Call Centre? – 10 Things to Know

101,652

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Fired female employee holding box of belongings in an office

10 Ways to Control Contact Centre Attrition

1,675

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The Top Ten Call Centre Problems

155,358

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How to Calculate Attrition Rate – The Formula

42,515

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Create a Contact Centre Orientation Plan to Reduce Attrition

1,719

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5 Ways to Retain Advisors Using the Same Tools as Customer Retention

1,332

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Contact Centre Jargon and Terminologies

220,323

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4 Ways to Reduce Contact Centre Agent Attrition

438

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14 Contact Centre Problems and Solutions

6,456

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Maintaining a Call Centre Focus: Ten Tips to Preserve High Performance

5,295

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Six Tips to Tackle Stress and Boost Staff Well-Being

752

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46 Tips for Managing Absence

199,779

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Top 20 Ways to Reduce Attrition Rates in Your Contact Centre

82,929

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Should a Contact Centre Advisor Handle Calls, Emails and Chats?

3,696

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A snakes and ladders game, starting at 1 and finshing at 42. It had two snakes and 3 ladders on the board.

The Best Motivational Games for Employees

279,398

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Seven Ways to Limit Staff Turnover in Smaller Contact Centres

327

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People Will Stay With Your Company If They Have a Career

2,160

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