Registrations Open for the Call Centre & Customer Services Summit 2018

Registration is now open for VIP delegate spaces or supplier stands at the Call Centre & Customer Services Summit, which takes place on September 17th & 18th 2018 at the Hilton Manchester Deansgate.

The Summit is a highly focused event that brings customer care professionals together for one-to-one business meetings, interactive seminars and valuable networking opportunities.

Throughout this two-day event delegates will meet with credible solution providers who will be able to talk through projects, concerns and obstacles, offering the best advice as well as cost-saving solutions.

Attendees will also learn about the latest customer care trends in educational seminar sessions led by some of the industry’s leading lights. Here’s what delegates thought of the 2017 Manchester event:

“Great event, opportunities to meet likeminded people and get to know what services are available to help my company.” – Ecotricity

“A well-run event providing a great opportunity to engage with a wide range of suppliers across the industry.” – Macmillan Education

“Very informative, great environment and lots to take away. I found the event to be a great stepping stone in moving forward with new solutions.” – Autoglass

“A great event, well planned and executed with particularly relevant supplier partners for future business. Looking forward to the next one.” – Stagecoach Rail

“A really useful and efficient way of meeting multiple suppliers and review industry developments.”  – Hermes

Gayle Buckland, Event Manager at Forum Events, said: “As a customer care professional we know your time is precious, valuable and limited. You tell us who you want to meet. We handle all the details.”

“The Call Centre & Customer Services Summit is also a tremendous opportunity to learn new skills and network with peers – we look forward to welcoming everyone on the day.”

For more information, visit

Published On: 23rd Mar 2018 - Last modified: 2nd Mar 2020
Read more about - Archived Content,

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.