For its Zero Carbon Living Advisors, OVO Energy selected Centrical to strengthen its award-winning workplace and facilitate a truly autonomous culture within customer care.
Using personalized micro-learning and collaboration tools within Centrical, OVO Energy will also strengthen its learning culture by helping advisors identify and act on their unique learning and development opportunities.
This blog post has been re-published by kind permission of Centrical – View the Original ArticleFor more information about Centrical - visit the Centrical Website
About Centrical
Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams. The solution inspires and personally guides employee success and growth by making every moment actionable. Read other posts by Centrical
Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.
