eBook: Inbound Customer Experience Survey Research Results Filed under - Archived Content, Alvaria Aspect surveyed the inbound customer service capabilities of 1000+ companies across North America and Europe. See what the “secret shoppers” found out about these companies and where the opportunities lie for those who wish to stand out from the crowd. eBook written by: Aspect Software Author: Jo Robinson Published On: 23rd Oct 2018 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Alvaria Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter