eBook: Soft Skills in the Call Center Environment 370 Filed under - Archived Content, Scorebuddy This report will show you how to sift through applicant files to find employees who have existing skills as well as how to train your present staff to embody these characteristics. White Paper written by: Scorebuddy Click here to download the White Paper Author: Rachael Trickey Published On: 4th Feb 2019 - Last modified: 10th Apr 2019 Read more about - Archived Content, Scorebuddy Related Reports eBook: Improving Customer Experience and NPS Through Quality Assessment eBook: Understanding Call Center Quality Assurance Frameworks eBook: If Your Contact Center Uses Spreadsheets Read This eBook: Gap Analysis for Individual Training in the Call Center Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter