eBook: Workforce Management AI-Based Forecasting for Dummies 202 Filed under - Archived Content, NICE While today’s forecasting methods are amazing, it’s still not possible to define the perfect forecasting formula that will account for all possible scenarios. In this eBook, you will discover the basics of forecasting and find out what the most common challenges are in WFM, as well as how to tackle those challenges. It goes on to explain the value of workforce management (WFM) AI-based forecasting and how it drives business results up. White Paper written by: NICE Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 19th Nov 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter