Genesys Cloud Solutions Included in G-Cloud 9 Framework Agreement 144 Filed under - Archived Content, Genesys Genesys has announced that it has been included as a supplier on G-Cloud 9, the latest edition of the UK government’s G-Cloud Framework. G-Cloud is the framework for the government’s pre-approved list of suppliers that offer cloud and digital services via an online portal to organisations in the public sector. The inclusion of Genesys means that local councils and government departments are able to easily procure its wide range of customer experience solutions, all from one secure online marketplace. The announcement follows the inclusion of the Genesys Customer Experience Platform in G-Cloud 8 and G-Cloud 7, previous editions of the framework. The full suite of Genesys cloud offerings are on available on G-Cloud 9, including: PureEngage Cloud Pure Connnect Cloud PureCloud Genesys Professional Services Teon Rosandic, vice president, UK and Ireland at Genesys, said: “We are delighted to have again been selected to participate in the G-Cloud Framework Agreement. Teon Rosandic “Local councils and government departments are undergoing a fundamental transformation as they look to respond to the changing needs and demands of today’s digital consumers. “Customer experience is a key part of this transformation, and we look forward to working with new and existing partners in the public sector to drive outstanding customer experience.” For further information, visit www.genesys.com Author: Robyn Coppell Published On: 6th Jun 2017 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter