“Do you allow agents to hang up on callers?” was asked of our readers
The results were:
Yes – 6%
Only if they are abusive – 61%
No – 33%
Source: Call Centre Helper website reader poll Votes: 1079 Date: November 2012
Author: Jo Robinson
Published On: 27th Aug 2013 - Last modified: 18th Sep 2019
Read more about - Archived Content, Angry Customers, Polls
