Agents only allowed to hang up on callers only if they are abusive

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Do-you-allow-agents-to-hang-up-on-callers

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Filed under - Polls,

“Do you allow agents to hang up on callers?” was asked of our readers

The results were:

Yes – 6%
Only if they are abusive – 61%
No – 33%

Source: Call Centre Helper website reader poll    Votes: 1079    Date: November 2012

Published On: 27th Aug 2013 - Last modified: 22nd Mar 2017
Read more about - Polls,

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