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Articles about Angry Customers
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“I’d Like to Speak to a Manager” – 7 Ways to Deal With Difficult Customers
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Podcast – Dealing With Challenging Customers
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Rapport Building With Angry Customers – With Examples
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27 Positive Statements to Use In Difficult Situations
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The Best Ways to Communicate With Upset Customers
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How to Handle Contacts From Challenging Customers
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How to Deal With Rude Customers
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How to Deal With Difficult Customers
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How to Respond When You’ve Let a Customer Down
3,262
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How to Handle Call Escalations
14,517
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When Is It OK to Hang-Up on a Customer?
16,855
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15 Things a Call Centre Agent Should Never Say (But Many Do)
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A Policy for Dealing with Angry and Abusive Customers
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4 Contact Centre Advisor Habits That Are Really Irritating Your Customers
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27 Effective Ways to Build Customer Rapport
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The Top 12 Acknowledgement Statements for Customer Service
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Words and Phrases an Advisor Should NEVER Say to an Angry Customer
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The Right Words and Phrases to Say to an Angry Customer
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Dealing with Angry Customers
459,075
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18 Empathy Statements That Help Improve Customer-Agent Rapport
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