Articles about Angry Customers

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A picture of a person in white clothes meditating and looking peaceful
How Advisors Can Destress After an Angry Customer
2,130
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Angry people screaming
13 Clever Tactics for Dealing With an Angry Phone Call
2,584
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A picture of a talkative cartoon
How to Deal With a Customer Who Can’t Stop Talking
4,003
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A person making an obnoxious gesture
How to Deal With the “Know-It-All” Customer
828
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A cartoon of an difficult customer
“I’d Like to Speak to a Manager” – 7 Ways to Deal With Difficult Customers
8,473
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Rob Clarke and Lee Jones Podcast Artwork
Podcast – Dealing With Challenging Customers
773
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Rapport Building With Angry Customers – With Examples
10,098
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A picture of positive speech bubbles
27 Positive Statements to Use In Difficult Situations
37,272
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A photo of an upset person on the phone
The Best Ways to Communicate With Upset Customers
3,990
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How to Handle Contacts From Challenging Customers
10,731
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A photo of a person sticking their tongue out to make a rude gesture
How to Deal With Rude Customers
9,997
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frustrated young woman wearing microphone headset dressed in shirt sitting at her workplace at the office,
How to Deal With Difficult Customers
7,710
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How to Respond When You’ve Let a Customer Down
4,064
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How to Handle Call Escalations
22,406
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When Is It OK to Hang-Up on a Customer?
24,650
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15 Things a Call Centre Agent Should Never Say (But Many Do)
182,968
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A Policy for Dealing with Angry and Abusive Customers
52,155
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4 Contact Centre Advisor Habits That Are Really Irritating Your Customers
4,695
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Rapport and building rapport with customers is written in a chalkboard style by a hand
27 Effective Ways to Build Customer Rapport
350,855
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The Top 12 Acknowledgement Statements for Customer Service
366,852
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Words and Phrases an Advisor Should NEVER Say to an Angry Customer
32,617
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A large red cross is in the centre of the image. In the corners are two agents who have angry customers on the phone
The Right Words and Phrases to Say to an Angry Customer
937,643
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A person looking overwhelmed as a phone is passed to them
How to Handle an Angry Customer
504,283
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Hands Holding Yellow and White Speech Bubbles Over Orange Background
18 Empathy Statements That Help Improve Customer Service
693,516
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