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Articles - Angry Customers
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18,733
How to Handle Contacts From Challenging Customers
425,587
27 Effective Ways to Build Rapport With Customers
1,808
How to Deal With Customers Who Don’t Take No for an Answer
2,537
How to Deal With Frustrated Customers – And Make Them Happy
1,020
How to Deal With Racism in the Contact Centre
2,889
How Advisors Can Destress After an Angry Customer
5,181
13 Clever Tactics for Dealing With an Angry Phone Call
14,359
How to Deal With a Talkative Customer
3,368
How to Deal With the “Know-It-All” Customer
20,674
“I’d Like to Speak to a Manager” – 7 Ways to Deal With Difficult Customers
1,244
Podcast – Dealing With Challenging Customers
19,809
Rapport Building With Angry Customers – With Examples
69,123
27 Positive Statements to Use In Difficult Situations
5,785
The Best Ways to Communicate With Upset Customers
15,291
How to Deal With Rude Customers
10,012
How to Deal With Difficult Customers
5,079
How to Respond When You’ve Let a Customer Down
33,137
How to Handle Escalation Calls
37,953
When Is It OK to Hang-Up on a Customer?
199,093
Call Centre Etiquette: 15 Things You Should Never Say to a Customer
72,458
A Policy for Dealing with Abusive Customers
5,797
4 Contact Centre Advisor Habits That Are Really Irritating Your Customers
526,160
The Top 10 Acknowledgement Statements for Customer Service and Difficult Situations
38,600
Words and Phrases an Advisor Should NEVER Say to an Angry Customer
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