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Articles - Angry Customers
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1,519
How to Deal With Frustrated Customers – And Make Them Happy
467
How to Deal With Racism in the Contact Centre
2,124
How Advisors Can Destress After an Angry Customer
3,473
13 Clever Tactics for Dealing With an Angry Phone Call
7,131
How to Deal With a Talkative Customer
1,224
How to Deal With the “Know-It-All” Customer
11,590
“I’d Like to Speak to a Manager” – 7 Ways to Deal With Difficult Customers
839
Podcast – Dealing With Challenging Customers
13,633
Rapport Building With Angry Customers – With Examples
49,565
27 Positive Statements to Use In Difficult Situations
4,585
The Best Ways to Communicate With Upset Customers
12,853
How to Handle Contacts From Challenging Customers
12,042
How to Deal With Rude Customers
8,564
How to Deal With Difficult Customers
4,410
How to Respond When You’ve Let a Customer Down
26,553
How to Handle Escalation Calls
28,954
When Is It OK to Hang-Up on a Customer?
190,650
Call Centre Etiquette: 15 Things You Should Never Say to a Customer
60,691
A Policy for Dealing with Abusive Customers
5,062
4 Contact Centre Advisor Habits That Are Really Irritating Your Customers
379,085
27 Effective Ways to Build Rapport With Customers
431,799
The Top 12 Acknowledgement Statements for Customer Service
35,442
Words and Phrases an Advisor Should NEVER Say to an Angry Customer
972,260
How to Handle Angry Customers in a Call Centre
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White Paper: The Inner Circle Guide to Customer Interaction Analytics
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