Recording and Archiving Integration Announced 206 Filed under - Archived Content, NICE The NICE ‘Engage’ platform is now certified for use with EMC’s Elastic Cloud Storage (ECS) solution. The Engage platform, with Advanced Interaction Recording (AIR), provides real-time streaming and consolidated enterprise-wide recording, while the platform ensures that the recorded data is stored with cloud-scale reliability and security. As well as benefiting from the infrastructure it offers, NICE Engage customers can also benefit from the low cost, scalability, and easy serviceability of cloud storage. The new Engage-ECS collaboration is the latest in a 15-year relationship between the two companies, bringing many interaction management technologies to their customer base. Miki Migdal “The ECS solution will help our customers reduce storage cost and move from traditional storage to modern cloud deployments. Together with EMC, NICE customers can enjoy the best of both worlds: advanced recording and cloud-scale performance,” said Miki Midgal, President of the NICE Enterprise Product Group. For more information please go to www.nice.com. Author: Megan Jones Published On: 9th Dec 2015 - Last modified: 18th Dec 2018 Read more about - Archived Content, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter