Remind Your Agents of Their Success

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Here is a good way to boost morale in the contact centre.

It is easy to generate excitement in the contact centre with spot prizes, award ceremonies and sweet treats, but the fun times are quickly forgotten once normality sets back in.

A great way to keep morale high is to regularly remind your agents of the fun times they’ve had and the awards they have won.

Here are some ideas to help your team relive their favourite moments:

Author: Megan Jones

Published On: 5th Jan 2016 - Last modified: 10th Dec 2020
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