eBook: Hybrid Agent Starter Kit
As the world opens back up, it’s difficult to know exactly what the future of work will look like. Remote work will continue to play a part in the hybrid arrangements of contact centres.
It’s imperative to manage your workforce and deliver an excellent customer experience, regardless of where agents are working from.
This is a manual to help you prepare your contact centre especially your agents – for hybrid work.
It’s imperative to manage your workforce and deliver an excellent customer experience, regardless of where agents are working from.
This is a manual to help you prepare your contact centre especially your agents – for hybrid work.
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