Articles - Rebecca Whittaker
With over 15 years’ in Contact Centre operations, Rebecca Whittaker brings considerable ‘on the ground’ expertise to her role in Partner Operations at Customer Contact Panel – from Customer Services Agent to Operations Manager, and from telcos to healthcare, both BPO- and client-side.
A real advocate that every team member, regardless of seniority or experience, can “be the change”, Rebecca leads and motivates teams – and herself – always to be accountable, always to be better.
She does this through respect, encouragement and a huge belief that being out of your comfort zone pays off and builds capabilities, reshaping operations for positive outcomes.
