Technology to Prepare Your Customer Support Team for the Holiday Season Filed under - Archived Content, Inbenta With more than six months of brick and mortar retail being disrupted by the pandemic, this year’s holiday shopping season will be even more important. The combination of even more holiday shopping occurring online and consumers who are already at their wits’ end, customer service is sure to be the most critical part of any sale. Now is the time for retailers to learn about all forms of customer engagement tools to help turn frustrated or confused visitors into happy buyers. This webinar will examine: Tools to convert self-service visitors Which technology can help customer support representatives resolve issues faster How symbolic AI functions and how customer-centric companies are using it to get up and running faster than with legacy machine learning approaches Register today for this informative webinar that will help you see increased revenue and happier customers this holiday season. Sign up to join us on Monday, September 28th, 2020 at 9 AM PST / 12 PM EST (United States) Register Now! Author: Rachael Trickey Published On: 16th Sep 2020 - Last modified: 1st Oct 2020 Read more about - Archived Content, Inbenta Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter